Policy

Getting it to the porch

Every box ships from the retail partner's warehouse, not from this field guide — rates, speeds and carriers are all set at their checkout.

A two-dose box and a six-dose box travel identically; combining bands for a multi-dog house happens in the partner's cart like any other order.

Tracking lives on the partner's order page. If a box goes quiet in transit, their support can see the truck — the field guide can't.